Why am I having problems shutting down my computer?

Question

Problems Shutting Down Windows 98 Second Edition.

When I try to shut down Windows 98 Second Edition properly, it appears to stop responding for several minutes while the following message is displayed on the screen:

"Please wait while your computer shuts down" or, you may see only a blank screen and a blinking cursor, or my computer may restart instead of shutting down. Can you tell me what is causingthis and how can it be corrected?

Answer

This question was answered on March 31, 2003. Much of the information contained herein may have changed since posting.

Rmarchi

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Author

Posted by ricardo of Katharine Gibbs School - New York on March 31, 2003