How do I troubleshoot problems with Standby and Shutting down my computer in Windows 2000?

Question

How do I troubleshoot problems with Standby and Shutting down my computer in Windows 2000?

When I try to shut down your Windows 2000 computer, the computer may stop responding (hang), possibly on a black screen. Also, my computer may hang or may not power off when the shutdown procedure reaches the "It is now safe to turn off your computer" screen.

I don't get no Standby option when I try to shut down my computer.

My computer hangs or receive a "stop 0x9F" error message when my computer is in Standby mode.

Answer

This question was answered on March 31, 2003. Much of the information contained herein may have changed since posting.

Rmarchi

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Author

Posted by ricardo of Katharine Gibbs School - New York on March 31, 2003