HOW TO FIX YOUR CD-ROM/DVD ROM?

Question

In August of 2002 I bought a HP Pavilion computer. The CD-ROM/DVD drive worked fine until about mid-September. Then it worked every now and then. By October 02 the drive didn't work at all. When I use scandisk and PC doctor everything is fine. It is also recognized in "My Computer" and has no problems. When I insert a CD the light blinks and thats all. It says "please insert cd into drive and try again" even if the correct cd is in. How can I fix this?

Answer

This question was answered on April 3, 2003. Much of the information contained herein may have changed since posting.

1 A PROBLEM MAY BE THAT YOUR DRIVERS ARE OUT OF DATE.

2 UPDATE YOUR DRIVERS BY USING THE WINDOWS UPDATE ( THE WORLD OF YOUR DESTOP) OR IN MY PROGRAMS.

3 IF THIS DOESNT WORK MAKE SURE THE CD-ROM AND DVD-ROM ARE PROPERLY CONNECTED.

4 TO CHECK THIS OPEN YOUR COMPUTER AND THERE WILL BE 3 CABLES GOING INTO THE CD ROM AND DVD ROM.

A THE IDE CABLE WHICH IS A WIDE FLAT CABLE

B THE POWER SUPLLY WHICH IS 4 LITTLE CABLES

C AND 1 SMALL CABLE THAT IS USED TO RECOGNIZED THE CD-ROM AND DVD ROM TO YOUR SYSTEM MAKE SURE THIS CABLE IS CONNECTED THIS IS MOSTLY LIKELY THE PROBLEM, WHEN THIS CABLE IS DISCONNECTED THE CD-ROM WILL NOT PLAY.

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Author

Posted by Lian of Katharine Gibbs School - New York on April 3, 2003