What are error msgs?

Question

When trying to send email larger than 2 kb, Iget the following:

A time-out occurred while communicating with the server. Subject 'Fw: Eagles', Account: 'cox', Server: 'smtp.west.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19

Answer

This question was answered on May 14, 2003. Much of the information contained herein may have changed since posting.

You have Norton AntiVirus 2003 or Norton AntiVirus 2002 installed.

You have Scan incoming Email and Scan outgoing Email turned on in Norton AntiVirus.

Start Norton AntiVirus.

Click Options If a menu appears when you click Options, click Norton AntiVirus The Norton AntiVirus Options dialog box appears.

In the Internet section, click Email.

Click to clear the Scan incoming Email and Scan outgoing Email check box.

Click OK.

Close Norton AntiVirus.

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Author

Posted by Student of Katharine Gibbs School - New York on May 14, 2003