I have waited for half an hour with no results

Question

When I go to the Windows Update site I get the Welcome screen with the following: Checking for latest version of the windows update software.

Depending on your connection etc....

I have waited for half an hour with no results. The update process freezes up. It will go no further.

I had you install Norton Antivirus a couple of weeks ago, could this have something to do with the problem and how can I fix it.

Thank you, Helen Mikesh

Answer

This question was answered on June 4, 2003. Much of the information contained herein may have changed since posting.

You do not have enough ram to support the programs ( Norton Antivirus) and to accept the new update the operating system, and rom specifications might be in a need of an upgade itself to handle the load of all of the new programs

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Author

Posted by Student of Katharine Gibbs School - New York on June 4, 2003