I am unable to install my scanner - HP Scanjet 5470c with my windows XP. I downloaded the HP drivers and no matter what I do, scanner not recognized.


This question was answered on April 16, 2003. Much of the information contained herein may have changed since posting.

It is possible that the scanner is not compatable to WIN XP.

Be sure that is.

It also may a small problem such as a connection.

Check if the scanner is properly connected.

Pull it out and thatn put it back in.

Than reinstalled the drivers.

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Posted by David of Katharine Gibbs School - New York on April 16, 2003