Why does my PC restart instead of shutting down?


my question is:

when i turn off [ shut down ] my computer [ from windows 2000] it does not turn off and instead of shuting down it restart, therefore i have to shut down my system by pushing the power button whenever i want to turn it off.

if you have any clue about this problem , whether its hardware problem or software, please send me.



This question was answered on April 27, 2003. Much of the information contained herein may have changed since posting.

First make sure you have it selected in the shut down menu, if it is checked than you probably have a virus run your virus scan and see if that does the trick.

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Posted by Student of Katharine Gibbs School - New York on April 27, 2003