Network card freezes machine?


Hi! I recently bought an ethernet card (D-link DFE-680TXD). It has been working on my computer, but recently my computer froze, and ever since then, the card hasn't worked. If the card is in while my computer is booting up, the computer freezes while the "Windows 98" screen is on. If I plug in the card once Windows is running, the computer freezes and CTRL-ALT-DEL doesn't even work. If I take the card out, the computer un-freezes right away.

I also have a wireless card, and I use the same port for that card. It still works on my computer, so I know that the problem is not with the port.

I've installed the card and drivers on another laptop, and it works. So, I know the problem is not with the card.

I figure that the driver settings on my laptop are corrupted. So, I reinstalled the drivers, but the problem does not go away. How do I COMPLETELY uninstall the previous drivers on my system so that I can do a fresh install of the correct drivers?

If this isn't the problem, then please steer me in the right direction! Thank you!


This question was answered on January 24, 2004. Much of the information contained herein may have changed since posting.

You may have a resource conflict with your D-link card installed, try moving it to a different slot or taking out other cards to test if it is in conflict with another device like a sound card, etc.

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Posted by Student of Katharine Gibbs School - New York on January 24, 2004