Did you try this
after working with dell customer service for 3 hours in an attempt to repair an apparent virus, i am now unable to even turn on my laptop - any suggestions? i've checked all power sources. would like to at least be able to turn it on so i cann access the damage and begin repairs. thanks
This question was answered on November 29, 2003. Much of the information contained herein may have changed since posting.-one of the thing you should check is the battery, is it inserted right
-did you add more memory to it if yes make sure is inserted right.
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Posted by Student of Katharine Gibbs School - New York on November 29, 2003