Answer by Orson Tull


A few weeks ago you posted as warning about Windows XP upgrade 811493 and explained how to uninstall it. Now the only upgrade notice I get from them is for that patch. Has that upgrade been fixed? Are there newer upgrades I haven't been getting because I keeping refusing to download 811493?

Tim Downs


This question was answered on May 6, 2003. Much of the information contained herein may have changed since posting.

Microsoft is said to be looking into problems that some people have reported after installing a security patch that was issued when xp first came out Which was designed to stave off a buffer overrun that could allow attackers to elevate privilege permissions on users' machines ended up slowing some users' systems to a stop

It seems that disabling your antivirus auto protect feature fixes the problem, but this work around means that you patch one hole (the kernel) and opening up another (no auto-protect AV scanning).Some people have reported that this happens when using Norton, McAfee and EZtrust Antivirus.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by Student of Katharine Gibbs School - New York on May 6, 2003