i am running windows 2000 pro. within the past week i have been unable to either shut down or restart my pc from the windows log off screen. i have not added any new programs and have run norton virus scan. the ony way i am able to shut down is to press the power button on the tower, however, the next time i bring the machine up, i have to click on restore wallpaper to get it back.
please help.
thank you
howard silver, so fla
This question was answered on May 22, 2003. Much of the information contained herein may have changed since posting.
Maybe the memory is interrupting the shutdown process Or try pressing ctrl alt delete to see if anything else is open so you could close it.
Or you can try this:
Open Command Prompt
Type:
shutdown /i to display the Remote Shutdown dialog box (Shutdown.exe).
Under Computers, click Add to enter computer names, or click Browse to open the Find Computers dialog box
Under What do you want these computers to do, click Restart or Shut down
If you did not anticipate restarting or shutting down the target computers at this time, clear the Planned check box
Select the appropriate reason from the list
If a comment is required, the OK button will not function until you type at least one character one in the text box
About the author
Posted by Student of Katharine Gibbs School - New York on May 22, 2003
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