What's the error message?
When I try to shut down my computer I get the following message
File Name: VMM (01) + 00009A71
Error: OD: 0028: C000AA71
What is wrong that it won't shut down.
This question was answered on May 27, 2003. Much of the information contained herein may have changed since posting.This issue can occur if you have an incompatible or early version of a Trident video driver installed on your computer.
To resolve this issue, download and install the latest Trident video driver for your video adapter.
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Posted by Student of Katharine Gibbs School - New York on May 27, 2003