Why does my computer lock up and freeze?

Question

More often now I have been getting a 'lock up' while shutting down. When the screen freezes I have pressed ctl-alt-del to see what is running and always the program 'rundll32' is sitting as the last task.

I have to hit the reset button to have it run scan disk to get out of this freeze.

What is up with this? It is getting very frustrating because I cannot pinpoint exactly what the culprit is that day.

How can I resolve this?

Cathy

Answer

This question was answered on August 1, 2003. Much of the information contained herein may have changed since posting.

You should do a virus scan there maybe a virus cause the shut down malfunction.

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Author

Posted by Student of Katharine Gibbs School - New York on August 1, 2003