Why are my files disappearing when I shut off my PC?

Question

A couple of months ago I downloaded Kazaa. Prior to the download all was running fine. Slow dial-up, but I could live with that. However, if I tried to save any data such as in Microsoft Office, the save would not retain my data after I shut my computer down. Also all of my picture files, sound files in Window's Media Player and data entered in Word or Excell would be deleted after I shut the computer off. I reloaded Windows ME and it still hasn't helped. I deleted Kazaa and it still hasn't helped! The only thing that is retainable is my E-Mails that Isave unless there is a picture or Word file attatched and then the E-mail is retained but the Pictures or Words vanish when the computer is shut off!

HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have tried to call into the show on KTAR many times but can't seem to get through, and the one time I did get through, it was at the end of the show and y'all had somewhere to go and didn't get to my question. But I truly understand and appreciate the great job both you and KTAR are doing!

KEEP on 'Puting!

thank you

John R. Akers

Answer

This question was answered on May 28, 2003. Much of the information contained herein may have changed since posting.

I think you have a virus, try running anti virus software If that doesn't work you might have to format the hard drive and start all over Sorry.

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Author

Posted by Student of Katharine Gibbs School - New York on May 28, 2003