What are Error Messages?

Question

when iright click on some shortcut icon on the desktop then ichoose properties from the popup menu

iget these error message

EXPLORER caused an invalid page fault in

module kernel32.dll at 016f:bff7a388.

then the computer freez so ihad to restart it

ihope you can help

best regards

HANI

Answer

This question was answered on May 27, 2003. Much of the information contained herein may have changed since posting.

An unexpected event has occurred in Windows An "invalid page fault" error message often indicates that a program improperly attempted to use random access memory (RAM) For example, this error message can occur if a program or a Windows component reads or writes to a memory location that is not allocated to it When this behavior occurs, the program can potentially overwrite and corrupt other program code in that area of memory.

A program has requested data that is not currently in virtual memory, and Windows attempts to retrieve the data from a storage device and load it into RAM An "invalid page fault" error message can occur when Windows cannot locate the data This behavior often occurs when the virtual memory area becomes corrupted.

The virtual memory system has become unstable because of a shortage of physical memory (RAM).

The virtual memory system has become unstable because of a shortage of free disk space.

The virtual memory area is corrupted by a program.

A program is attempting to access data that is being modified by another program that is running.

RESOLUTION

To resolve this issue, identify when the error message first occurred Also, determine if you recently made changes to the computer, for example, you installed software or changed the hardware configuration.

Use a clean boot troubleshooting procedure to help you identify the cause of the error message.

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Author

Posted by Student of Katharine Gibbs School - New York on May 27, 2003