Scan Disk

Question

When I try and run my Scan Disk I keep getting a pop up that says ...computer has restarted 10 times...another Windows program must be runing. I do not have any other program runing.It also happened when I tried to run the Disk Clean Up. Please help.

Thanks, Teddi:)

Answer

This question was answered on March 6, 2004. Much of the information contained herein may have changed since posting.

Try modifying the VirusScan scanning settings:

1. Start VirusScan (click Start, click All Programs, click McAfee, and then click VirusScan)

2. In the lower-left corner of the VirusScan window, click Pick a task

3. Click Change my VirusScan settings

4. Click Configure VShield background scanning

5. Click to clear the Enable Internet Filter check box

6. Click to clear the Enable Download and E-mail scanning check box

7. Click Apply Settings

8. Quit VirusScan

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Author

Posted by Student of Katharine Gibbs School - New York on March 6, 2004