Why does my browser give me error messages after uninstalling a popup blocker?

Question

I installed the zero pop-up program available at web attack. I was unhappy with it because it would only allow one browser to be open at a time. After I uninstalled it using their uninstall feature, my IE6 browser was unable to browse the internet. The browser would just hang without any error message. Have you heard of this happening and if so, do you know how to fix it? If not, do you know how I can contact the web attack people?

Thanks

Mark

Answer

This question was answered on October 13, 2004. Much of the information contained herein may have changed since posting.

If no Internet application like IE, Outlook Express or other browsers are working,

it may be due to corrupted Winsock registry entries First make sure you can connect to the Internet.

Ping a web site by name (e.g ping www.yahoo.com) If you get a response back, then you can connect to the Internet

The basic steps are to:

Delete the corrupted Winsock registry entries

Import clean ones

For Win98:

Remove the old registry entries

Import the correct registry entries

For WindowsXP:

Remove the old registry entries

Import the correct registry entries

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Author

Posted by julie of Katharine Gibbs School - New York on October 13, 2004