Why does my computer keeps restarting?

Question

Hello there, my computer keeps restarting itself. It started about a week after i got my cable Internet hooked up. It restarts at any given time, but frequently if i have multiple programs open (i.e. photoshop, imageready, musicmatch, etc...). I've done multiple virus scans and ran a full system restore, but it still restarts at least once a day. I have a small theory that might help me...but i seriously doubt that i know what I’m talking about, so this is a stab in the dark:

I'm under the assumption that in order for the computer to restart, it must call upon a certain command prompt that triggers it to restart. I.E. when you click Start, Shutdown, Restart...it tells the computer to restart...so is there a way i can view any and all files or programs that have the ability to restart the computer? I believe i might be able to recognize the problem. Any help would be greatly appreciated. Thank you so much for your time and patience.

-Ron

Answer

This question was answered on March 22, 2004. Much of the information contained herein may have changed since posting.

Unfortunately this seems to be a common win XP problem so I have read most of them have been solved by checking the CPU fan your temereture might be too high Is yuor CPU fan running properly ?

if it is try, go to >Start\Run> and type the following in the Run dialog box: eventvwr

When a page comes up, click on System, in the left pane and find an error message source of "save dump" Look for this in the time and date that the reboot occoured And write down what that error message says including all numbers this will give us a better understanding of why it rebooted

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Author

Posted by Student of Katharine Gibbs School - New York on March 22, 2004