What will fix my .dll files?

Question

two problems:

my computer will not shut down - stays in the "Windows is shutting down" mode and I have to turn off the computer at the surge protector switch

when I turn on my computer, a message reads: error loading nview.dll - a dynamic link library (dll) initialization routine failed

Could you help me to rectify this situation?

Thanks so much.

Answer

This question was answered on December 15, 2003. Much of the information contained herein may have changed since posting.

An error that contains this text probably indicates a corrupted .dll file Try restoring system files If that doesn't work, reinstall Windows

Curt Thompson (student)

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Author

Posted by Student of Katharine Gibbs School - New York on December 15, 2003