"Bitmap Image is not Valid


When on-line, my wife receives "Bitmap Image is not Valid" error messages continuously.

This only happens when she is logged on under her password. How can I resolve this?



This question was answered on May 8, 2004. Much of the information contained herein may have changed since posting.

To resolve this issue, you will need to adjust your 'Display Properties - Color Quality'

Right click on an empty space on your Desktop


In the 'Display Properties' window, select the "SETTINGS" tab

In the 'Color Quality' drop down box, select a color setting that is ABOVE 16bit color, i.e 24bit or 32bit

Click "OK"

Relaunch RoboDemo

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Posted by Doonarine of Katharine Gibbs School - New York on May 8, 2004