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Problem with your deskjet


I have a deskjet 950c hp printer,It was factory installed by Dell 03-01-2000.

The installation disc to re- install was lost.I ordered a Disc from HP and attempted to re install my printer after a problem 06-06-03.

I followed the Add-Remove program using the new Disc from HP and a message came up,set up cannot load installer (hpzucio1.dll)for the USB Deskjets hardware being installed.ERROR 15.Source file "A:\hpfpnp.dll"

Destination file'C:\windows System\hpfpnp.dll=Disk_1.

Is it possible to go back to my computor settings prior to the time I had the problem with my printer 06-06-03 and how do I do it?Would doing it install my printer back? to that time.

Thank You.

Leonard C Holder.


This question was answered on March 4, 2004. Much of the information contained herein may have changed since posting.

As you said that you ordered a new installation disk from HP and give you the error that can not load the installer, then try downloading the driver for this printer in the address below, be sure to write the correct name of your printer, and in the next windows you can choose the operating system and language.

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Posted by Student of Katharine Gibbs School - New York on March 4, 2004