When booting up, BIOS setup screen displays; and then screen goes black. Utilizing the RESET button does not always work. Why?

My computer boots OK sometimes but frequently boots to the BIOS setup screen with the processor speed selected. There is only one speed choice and that is 2.4 Gig which is the speed of the Pentium 4 CPU. When this happens, I exit the BIOS setup and the screen goes black but the computer still runs. I hit the RESET button and it usually boots OK. Sometimes I have to turn off the power on the switch on the back because it won't respond to the RESET button. Once it boots OK, it works fine.

This question was answered on March 6, 2004. Much of the information contained herein may have changed since posting.

---

You need to reset your CMOS settings To do this properly, access the following site:

www.phoenix.com/

CAUTION - Because the BIOS is customized by each PC manufacturer, you should consult your computer's operation manual or the system or motherboard manufacturer before attempting to access or change values in Setup

About the author

Posted by Student of Katharine Gibbs School - New York on March 6, 2004

Need Help with this Issue?

We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!