What is neonapster?

Question

Hi

Since yesterday I have been unable to browse the internet or download email but I can connect to my ISP fine and I'm able to ping the server.....I downloaded a program called Neonapstar and I figure this has somehow stuffed up my internet. When I open Internet Explorer it opens numerous windows but won't load any actually webpages and email can't connect to the server.

What can I do?? Please help!

Thanking you in advance

Loretta

Answer

This question was answered on August 17, 2004. Much of the information contained herein may have changed since posting.

Chances are this program you refer too may be running as a background process and could potentially be chewing up unnessary bandwidth as well as other system resources Other components may have been installed along with the application in question and are probobly affecting your systems performance I suggest uninstalling the program and using a spyware removal tool such as spybot search and destroy or adaware

here are some links

http://www.safer-networking.org/en/index.html

http://www.lavasoftusa.com/software/adaware/

Install and run both from these apps That should fix your problem.

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Author

Posted by Devin of Katharine Gibbs School - New York on August 17, 2004