What do I do if downloading something I paid for and lost connection?

Question

I recently tried to upgrade to Kazaa gold. I lost my internet connection during the download and couldn't get it back. What do I do? It cost me $30.00

Answer

This question was answered on August 12, 2003. Much of the information contained herein may have changed since posting.

What you can do is send a e-mail to kazaa and tell them what happened, so that they can give you a chance to download it again fully.

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Author

Posted by Student of Katharine Gibbs School - New York on August 12, 2003