New cd drive

Question

My old cd burner stopped working, so I bought a new one. It works, but I am trying to restore my computer with my Windows Xp Restore cds, and it won't let me. It always worked with the old cd drive. I think it may be because the cd's "think" they are being used on multiple computers. How may I fix this? Thank you for your assistance.

Answer

This question was answered on September 10, 2003. Much of the information contained herein may have changed since posting.

Remove both cd drives. keep only the new cd drive on your computer install the driver for the drive you are going to keep on your computer and make sure its on the master ide cable

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Author

Posted by Student of Katharine Gibbs School - New York on September 10, 2003