Is my graphics card the reason my computer crashs?

Question

My computer keeps crashing on different occasions, sometimes when i'm in photo suite or when i want to print a picture etc. The crash analysis comes back as 'error caused by graphics device driver'. The graphics card is a Nivida Geforce 4. The additional technical information is 'error message:STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER(Q293078)'. I'm not confident when it comes to the technicalities of computers and my husband is away for a while, please could you tell me in English how i might reslove the problem? With Many thanks, Caroline.

Answer

This question was answered on August 5, 2003. Much of the information contained herein may have changed since posting.

The problem could be that the graphics card is not fully compatible with the program you are using, you should go to a computer and tell them the type of computer you have and they can help you find something that will work with you computer.

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Author

Posted by Student of Katharine Gibbs School - New York on August 5, 2003