How do I get rid of 'error 624: cannot write to phonebook'


I am getting an error 624 : Cannot write to phonebook. As a result of this i am not able to make new internet connections neither can i change the properties of earlier connections.So what should I do to solve this problem? Please reply at your earliest.



This question was answered on June 21, 2004. Much of the information contained herein may have changed since posting.

The method right below this line was given by the Microsoft website.

To resolve this issue, first locate the Rasphone.pbk file and make sure that the read-only file property in the Properties dialog box is not selected If it is not selected, the file may be damaged and you must rename the Pbk folder to Pbk.old The Pbk folder is located in the "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Connections" folder If you cannot see the Pbk folder, make sure that you can see hidden files and folders To do so, follow these steps:

1 Click Start , click My Computer, and then click Folder Options on theTools menu

2 Click the View tab.

3 Click Show hidden files and folders, and then click OK.

The below method was given by

Windows NT, 2k, XP: Dial-up networking uses the phonebook file: rasphone.pbk which should be in the Windows\system32\RAS folder Make sure the file is in this folder (Use FIND files) If the file is missing, remove and re-install networking components including dial-up networking.

Good Luck! Hope I was helpful.

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Posted by Ezequiel of Katharine Gibbs School - New York on June 21, 2004