What can I do to get my computer to shut down properly?

Question

When I go to start, shut down a very smal box pops up that said (cannot quit) the only way to shut my computer down is to push the power button.

Answer

This question was answered on July 30, 2003. Much of the information contained herein may have changed since posting.

This could be a virus, if you have not done a scan, you should because there could be something corrupting the shut down function.

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Author

Posted by Student of Katharine Gibbs School - New York on July 30, 2003