Outlook not working with firewall

Question

Windows xp, outlook express 6.0 and freedom firewall, do they have anything in commom that would not allow you to send emails? I can receive them, but cannot send them.

Is there some security thing on there that we have to change. As of right now I uninstalled the firewall (suggestions from my server) and it still does not work.

Thank you

Answer

This question was answered on October 28, 2004. Much of the information contained herein may have changed since posting.

To repair or reinstall Internet Explorer and Outlook Express in Windows XP, complete the following procedure while you are logged on as an administrator:

1. Use the System File Checker tool to scan all of the protected files on your computer:

a Click Start, and then click Run.

b In the Open box, type sfc /scannow, and then click OK.

Note that you may be prompted for the Windows XP or Windows XP Service Pack 1 or Windows XP Service Pack 2 installation media.

2. Test to determine if the issue is resolved If the issue is resolved, skip the remaining steps If the issue is not resolved, continue to the next step.

3. Complete an in-place upgrade of Windows XP, a repair of Windows XP, or reinstall Windows XP For additional information about how to complete an in-place upgrade or repair of Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

To work correctly, some programs and games must receive information over the network The information enters your computer through an inbound port For Windows Firewall to permit this information to enter, the correct inbound port must be open on your computer To enable a program to communicate like it did before Windows XP SP2 was installed, and to enable programs that you want to run, use one of the following methods.

Enable programs by using the Security Alert dialog box

1. In the Security Alert dialog box, click Unblock this program.

2. Click OK.

Enable programs by using Windows Firewall

If you do not click Unblock the program in the Security Alert dialog box, the program continues to be blocked To enable a program by using Windows Firewall, follow these steps:

1. Click Start, click Run, type wscui.cpl in the Open box, and then click OK.

2. Click Windows Firewall.

3. In the Windows Firewall dialog box, click the Exceptions tab, and then click Add Program.

4. In the Add a Program dialog box, either select the program from the list that appears, or click Browse to locate your program.

If you cannot locate your program, see the next section.

5. After you select your program, click OK.

6. On the Exceptions tab, make sure that the check box next to your program is selected, and then click OK.

Note If you later decide that you do not want the program to be an exception, clear this check box.

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Author

Posted by Christopher of Katharine Gibbs School - New York on October 28, 2004