Hardware Problems

About 3 weeks ago, the mouse started to lock up. I ran a defrag, and that hasn't really helped.

For the past week, about half the time I boot up I am told that there is no mouse plugged in. When I try and reboot, I get the message that there is no keyboard.

Today, I couldn't get past either message to even get to Windows. I thought I had a corrupt file, but I am thinking that there is something much worse going on here.

If I can get to windows, is there something I can check? Where do I go from here..excpet to e-mail you from work.

Becky Gumm

Illinois

This question was answered on August 11, 2003. Much of the information contained herein may have changed since posting.

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I would check the pins on both the keyboard and the mouse because if one of those pins are bent, then it time to get a new one But for you mouse you can try to open if and cleaning it I have experince the same problem with my mouse the sucker would mouse right it would just get stuck at one spot When I opened it and cleaned it, it worked like a charm But it sounds like the pins might be bent so unplug the key board and mouse and check the pins at the end of the cable Carlos Millan Jr.

About the author

Posted by Student of Katharine Gibbs School - New York on August 11, 2003

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