Hardware Problems

Question

About 3 weeks ago, the mouse started to lock up. I ran a defrag, and that hasn't really helped.

For the past week, about half the time I boot up I am told that there is no mouse plugged in. When I try and reboot, I get the message that there is no keyboard.

Today, I couldn't get past either message to even get to Windows. I thought I had a corrupt file, but I am thinking that there is something much worse going on here.

If I can get to windows, is there something I can check? Where do I go from here..excpet to e-mail you from work.

Becky Gumm

Illinois

Answer

This question was answered on August 11, 2003. Much of the information contained herein may have changed since posting.

I would check the pins on both the keyboard and the mouse because if one of those pins are bent, then it time to get a new one But for you mouse you can try to open if and cleaning it I have experince the same problem with my mouse the sucker would mouse right it would just get stuck at one spot When I opened it and cleaned it, it worked like a charm But it sounds like the pins might be bent so unplug the key board and mouse and check the pins at the end of the cable Carlos Millan Jr.

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Author

Posted by Student of Katharine Gibbs School - New York on August 11, 2003