Why am I having problem accessing some sites e.g. online banking, nothing happens when I try.

Question

Hi,

I'm having problems logging in!

I've been using online banking for a while now. Never had a problem. All of sudden, nothing works. My bank card number is correct and so is my password. I was using IE5, started having problems, upgraded to 6 hoping it would solve the problem and it didn't.

Here is what happens. I type in my bank card number, and my password. I hit the login button, and nothing happens, the screen does not change. It stays on the same screen.

I'm having this similar problem on other sites....ie: Goverment sites. I've looked everywhere, can't find anything.

My cypher strength is 128

Javascript is enabled

Cookies fully enabled

Internet security level to lowest

I've also checked for viruses....

Please Help

Rob

Answer

This question was answered on November 14, 2003. Much of the information contained herein may have changed since posting.

May be your computer does not support the cookies from the sites you wish to access You may need to upgrade your OS.

Colleen Foster

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on November 14, 2003