Why doesn't my DVd or CD drive read?

Question

My cd drives dont work. When I try to put anything in either drive it dosent work all power cables are ok and have changed ribbon cable also and still nothing. My computer does not even register either the dvd drive or the cdw/cdrw drive very anoying can you help?

Answer

This question was answered on July 21, 2003. Much of the information contained herein may have changed since posting.

You should probably re-install the cd drive and dvd drive on the computer This should correct the problem.

Re-installing the cd drive does not solve the problem if the drives aren't reading the disk, then that means that the drives aren't working Your gonna have to buy new drives or call the company and see if they can replace it I had the same problem it's not the drives.

Jorge Torres

Katharine Gibbs School

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Author

Posted by Student of Katharine Gibbs School - New York on July 21, 2003