Why do I get error messages when I am on the internet, then it shuts down?

Question

error messages keep appearing on the screen when i try to go on the internet but the mesage does not affect any microsoft web pages.when the internet is being used a warning message appears and shuts the whole internet system down how do i prevent this from happening????

Answer

This question was answered on August 20, 2003. Much of the information contained herein may have changed since posting.

First you can check your internet settings, see if you have a prefences switched that would cause this If that is not the problem you should do a scan for viruses if you have not done so already Also, Running spyware removal software would help Try downloading Spybot Search and Destroy and Ad-Aware 6.0.

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Author

Posted by Student of Katharine Gibbs School - New York on August 20, 2003