A Dell computer problem

Question

About 4 months ago I bought a Dimension 2350 from Dell. From the minute I plugged it in I could tell there was a problem. Now the problem is worse. I've written Dell several times. Once "technicians" told me something to try. They said the problem was not the hard drive. Their fix didn't work. Now I'm trying to get Dell to send a technician to my home to fix the pile of junk I've got. No reply so far. Is there somewhere I can report Dell and their lack of progress in getting my computer fixed? All that seems to be left is to take Dell to court. Please reply to [email protected]

Answer

This question was answered on August 9, 2003. Much of the information contained herein may have changed since posting.

I think if you do not get your problem fix you should take del to court good luck.

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Author

Posted by Student of Katharine Gibbs School - New York on August 9, 2003