Can I reintsall Windows and keep info and my cd-r/rw is not recognized?

Question

I have two questions: first, can I re-install Windows and keep information. Second, I'm trying to install an internal CD-R/RW. I have it connected but I get a "Device is not ready" prompt when I try to access it. Help, please.

Answer

This question was answered on August 13, 2003. Much of the information contained herein may have changed since posting.

Yes you can install windows and keep information You may not have install the cd-r/rw right, try reintsalling it, or maybe the operating system is not compatible with it.

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Author

Posted by Student of Katharine Gibbs School - New York on August 13, 2003