Icons gone???

Question

I have two operating systems w98 and xp and all worked well until the other day when for no apparant reason I 'lost' the drive letters for my cdrom drive and dvd drive....help!! the drives still work but I cannot 'see' them in either my computer or explorer (or anywhere else for that matter!)

Great site

Thank you

Mike

Answer

This question was answered on December 19, 2003. Much of the information contained herein may have changed since posting.

Answer:

Go to "Start" then select "Run"

b) Type "regedit" and click "OK"

3) optional step

Backup you registry by:

a) Highlight "My Computer" by clicking on it once.

b) At the top of the page you should see "File"(Win XP) or "Registry" (Win 2000), click on this and then select "Export Registry File"

c) The following screen will allow you to select where you would like to save this backup and what file name you would like to save it as.

d) Please note at the bottom of the screen where it says export range "All"; this should be selected to ensure your entire registry is backed up completely.

e) Give the File a name and Click on the "SAVE" button (this will bring you back to the registry editor)

4) Remove the Upperfilters and Lowerfilters values by:

a) Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it.

b) Expand the "SYSTEM" Key

c) Expand the "CurrentControlSet" Key

d) Expand the "Control" Key

e) Expand the "Class" Key

f) Please look for a key containing the following string of letter and numbers:

{4D36E965-E325-11CE-BFC1-08002BE10318}

g) High light this key by left clicking once on it

h) On the right hand side you are looking for "Upperfilters" and "Lowerfilters", once you find these please delete them by high lighting (left clicking on them once) and then right clicking on them and choosing "delete"

5) Restart your computer.

6) Your CD-ROM should be back.

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Author

Posted by Student of Katharine Gibbs School - New York on December 19, 2003