COMPUTER having severe problems hanging rebooting error message

Question

My computer was having severe problems , hanging, re-booting, error messages, etc.

It got worse and worse until I finally re-formatted my hard drive and gave up all my saved stuff (nothing really important, except my music) and my computer is still not quite right. I can get on line, but (for example) I can't finish installing my Norton Anti-Virus. I get a script error message.

I realize this is very vague to an expert. I had a virus last year and did the re-format thing and all my problems were solved. I expected the same this time, just wasn't as lucky.

I don't really know where to start, so I was hoping you could tell me some things to try, short of taking this in for service.

The blaster worm that is a hot topic now sounds like what my computer was doing, but I am running Windows ME and this problem started in mid-July. I read that the music companies were putting bugs in their music that would make your operating system act crazy, or not at all, so I thought the reformatting would be a sure cure.

Can you give me any help?

Answer

This question was answered on August 20, 2003. Much of the information contained herein may have changed since posting.

You should check the port connection

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on August 20, 2003