What is virus

Question

I had the Blaster virus. The Mcafee security virus scan online keeps finding and killing it. I have downloaded the patch from Microsoft. Every time I try to install it I get an error message. The message is "KB823980 Setup Error" "Setup could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer." I checked the to make sure the cryptograpgic service was started and on automatic. There are some other issues also. I can't send e-mails but I recieve them. I try to use the search tool to search for files and programs and it will not work at all. I tried a system restore and got no place. Please help. I'm going nuts. Thank You, Scott

Answer

This question was answered on September 15, 2003. Much of the information contained herein may have changed since posting.

You have to get the removal tool for the blaster virus you can download it online.

Kawal Dirpal

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Author

Posted by Student of Katharine Gibbs School - New York on September 15, 2003