What could be a Norton problem

Question

Hi

Every time I try to download the 4 critical upgrades that Microsoft says I need, when it reboots it says unable to install some of the new upgrades, hit any key to continue. Then I go back to let microsoft and let it scan my CPU and it says I still need those 4 updates that I thought I loaded. Any suggestions?

Also, I do have Norton Anti-virus and it hasn't "caught" any viruses....but.....I'm getting 30-70 emails a day now from ;

re: thank you

re: application

re:my details

etc, etc, etc

MS says my system (ME) can't get this worm so why am I getting all these emails?

THANKS!!!

Dave K. in Gilbert

Answer

This question was answered on August 23, 2003. Much of the information contained herein may have changed since posting.

Yes, you got a virus and if your Norton can't correct the problem, you need to reformat your hard drive I also don't like Norton because many people have problem with it I us PC chilling and it has worked fine.

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Author

Posted by Student of Katharine Gibbs School - New York on August 23, 2003