Firewall, what firewall?

Question

Ever since blackout of August I don't have access to all sites.My isp states it is not them but a fire wall that has been set up. I cannot access email (as soon as I input password) page not available.Same with online banking. but everything else seems to work.

Please help! frustrated in Ontario Canada

Answer

This question was answered on January 22, 2004. Much of the information contained herein may have changed since posting.

It sounds like the router you may be using to share your internet connection has reset and also as reset the firewall within it Just go into your router setup to fix the problem If you don't have a router and you are using a cable modem or DSL then try to "power cycle" the modems (turn them completely off and on) Hope this helps.

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Author

Posted by Student of Katharine Gibbs School - New York on January 22, 2004