Hardware problems

Question

I purchased a Logitech cordless duo (keyboard & mouse) that came with iTouch 2.1 sw that I instaled on my C; drive. The sw was slowing down my system as well as slowing the shuting down so I decided to get rid of it. I went into the control panel and clicked on remove programs, selected the iTouch 2.1 and clicked change/remove, the window poped up do you want to remove iTouch 2.1 so I clicked yes, the next window that poped up said you must reboot now, so I clicked yes. When my system restarted the windows did not recognize neither the mouse nor the keyboard. I do have another hard drive on my pc (E: drive) so I restarted and chose the E: drive to boot. My mouse and my keyboard are working just fine so I compared the .dll's from my E: drive to my C: drive and they all look to be there yet no mater what I do when I boot to my C: drive the mouse & keyboard are not recognized, I can't even turn the num lock on or off yet the light is on. I do hope this explains my problem and your help would be greatly appreciated.

Miro

Answer

This question was answered on August 25, 2003. Much of the information contained herein may have changed since posting.

Just because something seems to be there usually isn't switch back to your old mouse and keyboard and see if that work if it still doesn't pick it up then you have to go to start/setting/control panel/adjust the settings in the keyboard and in the mouse icon If you still want to use the Logitech hardware go online and go to the manufacturer's website and find the most recent update software for your operating system if not then clean out you computer so that it won't be so slow Carlos Millan Jr.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on August 25, 2003