Hello,
Several friends email attachments are almost impossible to open. A grey open envelope icon appears. Click on the icon and a new, blank window opens with a new grey open envelope icon. Click on the new icon, same thing. This can go on 2-6 times, until finlly the attachment opens and can be read.
Thanks,
Chris
This question was answered on August 27, 2003. Much of the information contained herein may have changed since posting.
Whenever this happens you could always try opening attachment on different program, like microsoft word or imageing if its a picture, you could save them then open them on differrent programs.
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Posted by Student of Katharine Gibbs School - New York on August 27, 2003
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