my computer froze up so I rebooted. When it came back on all my icons and the start icon will not pop up. it is just a screen and I can't turn it off. it won't do ANYTHING. THE HARD DRIVE WON'T TURN OFF. i am on my laptop right now pls. help
This question was answered on August 27, 2003. Much of the information contained herein may have changed since posting.
What you can try to do is unscrew the hard drive check the wiring and the mechanism from the inside, then try connecting it open so you can see whats the matter with it, followed by that I would personally suggest you do take it to the repairs as soon as can, because it does sounds seriuos.
cleophus
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Posted by Student of Katharine Gibbs School - New York on August 27, 2003
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