Problem with junk mail

Question

With Outlook 2000 ( Not Express ) it has a block for junk mail.

It instucts that if you leave just the domain.com it will put all messages from that doman in the delete file.

My question is... I threw some in there such as yahoo.com and excite.com and find that somehow some domain tend to disappear from my block list. Do some of these domains have some sort of self delete to disappear from my junk mail list or is there some thing else doing it.

It's happened 3 time over the last 6 months with yahoo.com and I'm beginning to wonder... thanx

Answer

This question was answered on March 27, 2004. Much of the information contained herein may have changed since posting.

Problem with junk mail

It is possible that the configuration you make to your e-mail blocker get corrupt, so I suggest you to verify if there is something wrong Outlook bases its filtering for junk or adult content e-mail messages on an internal list of terms, and on a list of specific e-mail addresses You cannot modify the internal list of filtering terms; however Outlook maintains a list of e-mail addresses of senders of commercial or adult content You can add to this list as you receive unwanted e-mail messages

Here there are some tips that you could use to reconfigure your e-mail blocker

How to Automatically Move or Delete E-mail Messages Based on Content

1. From your Inbox folder, on the Tools menu, click Organize

2. Click Junk E-Mail

3. In the Automatically <action> Junk messages box, click to select Move, click to select the destination folder from the list, and then click Turn On

4. In the Automatically <action> Adult messages box, click to select Move, click to select the destination folder from the list, and then click Turn On.

As Outlook receives e-mail messages, it moves them to the folders that you specify if they contain content that matches the internal list of terms If you want to color-code these e-mail messages rather than move them to a specific folder, click Color from the list, and then select the color you that want to apply

How to Automatically Move or Delete E-mail Messages Based on the Sender

1. Right-click a message from an unwanted sender, and then point to Junk E-Mail on the shortcut menu

2. Click either Add to Junk Senders list or Add to Adult Content Senders list.

Outlook adds the sender of the e-mail message to the selected list and takes the specified action to either move or color-code the e-mail message, as long as the Junk E-Mail or Adult Senders list is activated

How to Update the List of Unwanted E-mail Message Senders

1. From your Inbox folder, on the Tools menu, click Organize

2. Click Junk E-Mail

3. Scroll to the end of the Organizer dialog box, and then click the hyperlink Click Here

4. If you want to change the commercial e-mail list, click Edit Junk Senders

5. If you want to change the Adult Content list, click Edit Adult Content Senders.

Outlook adds the sender of the e-mail to the selected list and takes the specified action to either move or color-code the message, as long as the Junk E-Mail or Adult Senders list is activated

How to Make an Exception to Your Filtered Content List

1. On the Tools menu, click Rules Wizard

2. In the Apply rules in the following order box, click Exception List

3. In the Rule Description box, click the hyperlink Exception List

4. Click Add

5. Enter the e-mail address or domain for which you want to make an exception.

E-mail messages from the e-mail address or domain that you entered will remain in your Inbox, even if the content contains phrases found in the internal list of filtering terms

NOTE: The Exception rule will not work for e-mail addresses within your intranet

How to Change the Destination Folder for Junk Messages

1. From your Inbox folder, on the Tools menu, click Organize

2. Click Junk E-Mail

3. Click Turn Off for Junk messages

4. In the list of folders, click to select Other Folder

5. In the Choose a folder box, click to select a folder, and then click OK

6. Click Turn On.

How to Change the Destination Folder for Adult Content Messages

1. From your Inbox folder, on the Tools menu, click Organize

2. Click Junk E-Mail

3. Click Turn Off for Adult Content Messages

4. In the list of folders, click to select Other Folder

5. In the Choose a folder box, click to select a folder, and then click OK

6. Click Turn on

When Outlook receives unwanted e-mail messages, it will move them to the newly specified folders

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Author

Posted by Student of Katharine Gibbs School - New York on March 27, 2004