Why cant I burn A CD?

Question

When I try and burn a cd, it says that there was an error in copying. I dont understand why this would be, I checked all the connections and it looks ok, what else could it be...please help!!

Answer

This question was answered on September 9, 2003. Much of the information contained herein may have changed since posting.

Try these possible solutions:

Check the destination CD for fingerprints and scratches

If fingerprints or scratches are present on your recordable disc, you may receive CD creation errors Please check your disc for fingerprints and scratches and then refer to the information below if needed.

Scratched discs

If scratches are present on the disc, try using a new disc.

If you no longer receive CD creation errors, discard the scratched disc and check your discs for scratches each time you burn a CD.

Fingerprints

If fingerprints are present on your disc, wipe in a straight line from the center of your disc to the outer edge with a soft cloth You may add CD cleaner to the cloth if needed CD cleaning kits are also available at most computer electronics stores.

Warning: Never clean a disc using a circular motion This will damage the disc.

If you no longer receive CD creation errors, check your discs for fingerprints and clean your discs if necessary each time you burn a CD.

To help prevent CD creation errors, you should close all open programs before you burn a CD Please use the following steps.

Press and hold down the CTRL, ALT and DEL buttons (in the order shown) This should open the Close Program window.

Click a program to highlight it.

Note: Do not select Explorer or Systray.

Click End Task.

Continue using steps A through C until all of the programs, except for Explorer and Systray, are closed.

Try burning a CD.

If you no longer receive CD creation errors, ensure that all open programs and applications on your computer are closed before you burn a CD.

Ensure that you are not connected to the Internet

You may receive CD creation errors if you are connected to the Internet while burning your CDs Always close all open Internet connections before you start the CD creation process.

If you no longer receive CD creation errors, always close all open Internet connections before you burn a CD.

Ensure that the disc's write speed is compatible with the write speed you are using

Different brands of CD-R and CD-RW discs come with different write speed ratings You must use a recordable disc that is compatible with the write speed you select when you create your discs If you are burning a CD at a 4x write speed, you must use a disc that has a 4x or higher write speed rating You cannot burn a CD using a 4x write speed if the disc only has a 1x or 2x write speed rating.

Depending on the manufacturer, the write speed may be located in a number of different areas.

The write speed for your CD-R or CD-RW disc may be listed:

Directly on the disc

On the documentation that came with the disc

On the disc's packaging, container or case

Test the burn before you create your CD

You can help prevent CD creation errors by selecting the option to test the burn before you create a CD Please use the following steps

Other possible causes of CD creation errors

Please use the following information to check your system for problems that may cause buffer underrun and track write errors.

Hard Disk

Extremely fragmented hard drive.

Not enough space in temporary directory (20MB or more recommended).

Hard disk compression may cause CD creation failure Iomega does not recommend writing from a compressed hard disk or disk partition.

Old hard drives.

Other Hardware

Spin down of CD-ROM drives, data or audio

Note: For information about preventing CD-ROM spin down, please refer to the documentation that came with the computer or contact the CD-ROM drive manufacturer.

Slow source devices.

Source devices that transfer data in bursts.

Inability of your devices to sync properly.

Overall system configuration.

Computer is unable to allow fast enough data transfer.

Networks

Recording across a network (a network may be too slow to maintain adequate throughput speed).

Files to Be Recorded

Recording numerous small files.

Damaged source files (data loss).

Recording files in use by your system or other applications.

Other

Copying from a CD that is scratched, dirty or damaged.

Recorder malfunction.

If these do not help you please put exact message, and software you are using

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Author

Posted by Student of Katharine Gibbs School - New York on September 9, 2003