Dear Sir or Madam,
I've run into a fairly major problem with my computer. I've got both an MSI
KT3 Ultra2-R motherboard, as well as an MSI G4Ti4600 Geforce 4 video card.
My computer has performed well up until today. In moving my computer I
opened up the case to make sure everything was okay after relocating it. I
noticed that the fan had somehow fallen off the GeForce; something that had
happened once before while working in my case and lightly tapping the video
card. In any event, with the computer off and unplugged I removed the video
card and reattached the heatsink to it. I replaced the card and powered up
the system and it started fine. Windows XP started up and I left the room.
When I returned the screen was blank and the system had locked up. I turned
off the computer and turned it back on. It didn't restart, but scanned the
drives and then beeped some signal: two very quick beeps followed by eight
beeps (beep-beep, beep, beep, beep, beep, beep, beep, beep, beep). I
restarted and it did the same thing, and I noticed that if I let it sit for
a half-minute or so it would then beep twice and rest and then beep once
more, and remain a blank screen. I restered it several times with the same
result until it actually started up and launched the OS and said it detected
a new video card. I attempted to reinstall the drivers, but after Windows XP
had been running for about two minutes, it randomly locked up and went to a
blank screen again. I restarted several times with the beeping problem again
until I could get it to relaunch the OS. Once I got it to start I went to
"Add Hardware" in the control panel and it seemed to recognize the video
card as being there, and as being a Geforce 4 Ti 4600, so I clicked on it
and tried to update the drivers and it said that I had no newer drivers, so
I clicked finish, and the system locked up. I went through the restarting
thing again until I got the OS to start again, and it gave no indication of
there being a new video card. I went into the Device Manager and tried to
look at the info on the the video drivers and the system locked up. I went
through the restart thing until I got the OS to get going again, and I went
to the System32 folder in the Wondows directory to try and look at the video
drivers manually, and as I scrolled down the system locked up again; seeming
as though it locked up as soon as it tried to access the driver files. I
went through the ordeal again to get the OS started again, and it seemed as
though any time I tried to get the computer to access the video driver files
it would lock up. So then I tried restarting until I got it to begin to boot
again, but I hit "delete" to get into BIOS. I let it sit, and the computer
locked up even in BIOS, before the OS had even been loaded. Then I kept
restarting again and got into XP and just let it sit immediately after
everything had loaded, and it locked up again. I tried flashing the BIOS: no
effect. It seems that whenever I even actually get the system to start up,
it locks up and goes to a blank screen at random times after powering on
(usually any time within 3 minutes), or whenever I try to access the video
drivers. In any event, that's my situation, and now it rarely boots (takes
about at least ten restarts with all the beeps). Any help would be greatly
appreciated, and I'd be happy to give you any more info on what I've tried
and what's happening. Thanks a lot.
James
This question was answered on September 10, 2003. Much of the information contained herein may have changed since posting.
Try reseating the Video card and RAM modules from the mother board
If that doesnt work and the problem still occurs, if your motherboard has onboard video capabilities try to use that to see if it is infact the video card causing your problem
Also, make sure you are uninstalling the graphics drivers correctly.
About the author
Posted by Student of Katharine Gibbs School - New York on September 10, 2003
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