Printing Problems?


My PC got infected with the Blaster (Lovsan) virus. I installed a removal patch from McAfee and since then there's been a problem with printing. It only works when using the Administrator account (i.e. mine). When any of the other users of the PC try to print from their accounts, they get a message saying "spooling" but nothing comes out of the printer - and then the message disppears. What migh be causing this..? Thanks!


This question was answered on September 11, 2003. Much of the information contained herein may have changed since posting.

When you are logged into the other user accounts goto Start, click Printers and Faxes then click Add Printer and follow the instructions of the add printer wizard.

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Posted by Student of Katharine Gibbs School - New York on September 11, 2003