Did it work?


Went to update my Norton Antivirus as I do every week or two and got this window saying, "Live Update detected a problem while retrieving the update. The update will not be installed onto your computer". Any idea what this means and how can I correct it?


This question was answered on September 22, 2003. Much of the information contained herein may have changed since posting.

Try restarting your computer and retry and if that does'nt work run a scan disk and everything should be fine.

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Posted by Student of Katharine Gibbs School - New York on September 22, 2003