Never had a problem updating Norton antivirus every few weeks. This time I got error message after the whole process stating, 'Live Update detected a problem while retreiving the update. The update will not be installed onto your computer'. Scan disk & re starting didn't help.
This question was answered on September 23, 2003. Much of the information contained herein may have changed since posting.
Try running chckdisk /f from the command prompt this will give you a more torrow scan.
and try the update again.
albert thompson
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Posted by Student of Katharine Gibbs School - New York on September 23, 2003
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