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What is program hang ups

Posted By : Student of Katharine Gibbs School - New York on September 23, 2003

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For about 6 months now applications will freeze up. It started w/games and now it effect almost all programs. I just Bought the video card I have noe 2 weeks ago to try and correct the problem. Well, it did'nt work. I have downloaded for all the windows updates, Nvidia driver updates and directx up dates. Exept for this one 4in1 pac that said it only applies to certian mother boards?? If downloaded and installed it my mess up some .dll's. I did a directx text with the Diognostic software (dxdiag), and it came up with this report:

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System Information

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Time of this report: 9/22/2003, 17:18:24

Machine name: HAL

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)

Language: English (Regional Setting: English)

System Manufacturer: SNC302EEH

System Model: VIA_K7

BIOS: snc302eeh - GA-7VTXE BIOS v3.0/F3

Processor: AMD Athlon(tm) XP 1700+, MMX, 3DNow, ~1.5GHz

Memory: 1536MB RAM

Page File: 176MB used, 1596MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0b (4.09.0000.0902)

DX Setup Parameters: Not found

DxDiag Version: 5.03.0001.0902 32bit Unicode

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DxDiag Notes

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DirectX Files Tab: No problems found.

Display Tab 1: No problems found. DirectDraw test results: Failure at step 5 (User verification of rectangles): HRESULT = 0x00000000 (error code) Direct3D 7 test results: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code) Direct3D 8 test results: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code) Direct3D 9 test results: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

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DirectX Debug Levels

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Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (n/a)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

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Display Devices

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Card name: NVIDIA GeForce FX 5600

Manufacturer: NVIDIA

Chip type: GeForce FX 5600

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_0312&SUBSYS_00000000&REV_A1

Display Memory: 256.0 MB

Current Mode: 800 x 600 (32 bit) (60Hz)

Monitor: Plug and Play Monitor

Monitor Max Res: 1600,1200

Driver Name: nv4_disp.dll

Driver Version: 6.14.0001.4345 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 3/20/2003 13:13:00, 3097098 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: nv4_mini.sys

Mini VDD Date: 3/20/2003 13:13:00, 1261418 bytes

Device Identifier: {D7B71E3E-4052-11CF-4973-012000C2CB35}

Vendor ID: 0x10DE

Device ID: 0x0312

SubSys ID: 0x00000000

Revision ID: 0x00A1

Revision ID: 0x00A1

Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D

Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: Failure at step 5 (User verification of rectangles): HRESULT = 0x00000000 (error code)

D3D7 Test Result: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)

D3D8 Test Result: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)

D3D9 Test Result: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)

I have searched all over trying to find a solution to the error code, but no luck, any idea's????

Well sorry it's so long. Thanks for the help even if you can't. :)

This question was answered on September 23, 2003. Much of the information contained herein may have changed since posting.


Hello,

Sorry you are having this problem This kind of thing from what you describe is one of the hardest things to find the cause for because it could be a number of things I must say you took all the steps to fixing the problem with making sure all your updates are installed and drivers.

That only leaves a few other things to think about that could be causing the problem

In my experience XP has been known to lock up applications For what reason it is beyond me computer Techs to this day say windows 2k is the stablest version of windows out there Another problem could be something you might have on your computer that is eating up memory Even tho i notice you have a Gig of memory which is more than enough Sometimes the processes you have runnin in the background and services cause your cpu to jump up and down So when you run an application and it requires cpu resources it crashes because of all the other processes running I would suggest checking your services ayou have running at startup and disabling some of them if you dont use them Then i would take a look at the processes that are using CPU resources that are not in use and maybe setting the priority lower Be careful not to tamper with things you might no know about because they may be of important.

Well i hope this has helped you.

Good luck

- stanley alexander

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Posted by Student of Katharine Gibbs School - New York on September 23, 2003

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